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Customer Service Representative

Culligan International is one of the world’s most recognized leaders in water quality solutions. As a Customer Service Representative for this recognized brand and industry leader, you will receive customer service training, which will put you on the road to success.

  • Post remittance information to appropriate accounts
  • Prepare bank deposits from remittances on a daily basis
  • Receive and process credit card payments
  • Post to AR accounts
  • Answer client enquiries regarding invoices or other billing related questions; send information to clients as requested
  • Answer client enquiries regarding service issues; schedule appointments
  • Follow up/pursue delinquent accounts/collections
  • Perform functions related to maintaining customer files and records
  • Print and prepare work orders for service technicians
  • Coordinate customer information in regards to customer installation
  • Assist ‘walk-in’ customer as needed
  • Collaborate with other office staff to complete daily clerical duties
  • Confirm appointments with customers
  • Operate standard office equipment to include:
    • Computer/printer
    • Photocopy/fax machine
    • Calculator
    • Postage machine
    • Facsimile machine
    • Multiline telephone