Customer Service Representative

Culligan International is one of the world’s most recognized leaders in water quality solutions. As a Customer Service Representative for this recognized brand and industry leader, you will receive customer service training, which will put you on the road to success.

• Post remittance information to appropriate accounts
• Prepare bank deposits from remittances on a daily basis
• Receive and process credit card payments
• Post to AR accounts
• Answer client enquiries regarding invoices or other billing related questions; send information to clients as requested
• Answer client enquiries regarding service issues; schedule appointments
• Follow up/pursue delinquent accounts/collections
• Perform functions related to maintaining customer files and records
• Print and prepare work orders for service technicians
• Coordinate customer information in regards to customer installation
• Assist ‘walk-in’ customer as needed
• Collaborate with other office staff to complete daily clerical duties
• Confirm appointments with customers
• Operate standard office equipment to include:
  • Computer/printer
  • Photocopy/fax machine
  • Calculator
  • Postage machine
  • Facsimile machine
  • Multiline telephone