Service/Install Technician
Culligan International is one of the world’s most recognized leaders in water quality solutions. As a service/install technician for this recognized brand and industry leader, you will receive training and best in class products, which will put you on the road to success.
Job Description
Summary: Responsible for the install and repair of company products in an efficient, professional manner by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Efficiently install, repair, and deliver all company products and/or equipment according to service schedule. This includes but not limited to residential, commercial, and industrial customers. Products consist of Water Softener, Reverse Osmosis Systems, Filters (automatic and standard), Chemical Feeders, UV applications, Deionized Water tanks and systems.
Ability to diagnose and repair equipment and system problems.
Read prints and diagrams for installing equipment. Understand equipment manuals, and assist customers understand owner’s manuals. Understand product functionality and understand media capabilities, as well as their limits.
Perform physical activity to install and repair company products according to procedure such as bending, stooping, reaching, climbing, crawling into small areas, also carrying, pulling, pushing, lifting below waist, and over shoulders. Able to manage weight from 1 lb and above. Twisting, reaching, repeated hand, feet, waist action is needed.
Utilizes related equipment and tools to install and service company products. Piping, tubing, torches, and hand tools are frequently used.
Document all pertinent installation and service work information completed on a daily basis, by using the proper company procedures with paper work.
Qualifies service work for warranty coverage within company policy and in coordination with management.
Report all problems to supervisor in a timely manner. Including and not limited to all incidents, accidents, and be prepared to give a verbal and or written statement.
Skills:
General Plumbing Skills
Oral Communication Skills – English
Written Communication Skills – English
Reading Skills – English
Customer Service
Math Aptitude
Time Management
Professionalism
Physical Dexterity Skills
Ability to lift and carry up to 80 pounds
Education/Experience:
High School Diploma or Equivalent. Experience helpful.
Certifications/Licenses:
Valid Driver’s License – Must meet insurance underwriting requirements including five years driving experience.